Jyoti Chari
About Jyoti Chari
Jyoti Chari is a Technical Support Engineer currently employed at Drip Capital in Mumbai, India. With a background in electronics and telecommunication, she has extensive experience in customer service and technical support, having previously worked at ValueFirst Digital Media in various roles for three years.
Work at Drip Capital
Currently, Jyoti Chari serves as a Technical Support Engineer at Drip Capital. She has been in this role since 2022, contributing to the company's technical support operations in Mumbai. Her responsibilities include troubleshooting technical issues and providing support to clients, ensuring smooth operations within the organization.
Previous Experience at ValueFirst Digital Media
Jyoti Chari held multiple positions at ValueFirst Digital Media from 2018 to 2022. She began as a Trainee in customer service, progressing to an Associate in customer experience, and ultimately serving as a Senior Associate in customer services. Her tenure at ValueFirst spanned four years, during which she developed her skills in customer support and service management.
Education and Expertise
Jyoti Chari earned a Bachelor of Engineering (BE) degree in Electronics and Telecommunication from the University of Mumbai. Her educational background provides her with a solid foundation in technical concepts. Additionally, she possesses expertise in Linux server administration and SQL Server Management Studio, enhancing her technical support capabilities.
Background in Internet Industry and Trade Finance
Jyoti Chari has a background in the internet industry and trade finance. This experience has equipped her with a diverse skill set that is applicable in various technical and customer service roles. Her understanding of these sectors contributes to her effectiveness in addressing client needs and technical challenges.
Skills in Public Speaking and Leadership
Jyoti Chari possesses strong skills in public speaking and leadership. These skills are essential in her role as a Technical Support Engineer, allowing her to communicate effectively with clients and team members. Her leadership abilities also support project management initiatives within her current position.