Odel Jacinto
About Odel Jacinto
Odel Jacinto is an Assistant Manager in Risk Operations at Drip Capital, specializing in credit risk analysis and compliance audits. With over eight years of experience in operations management and customer service, he has held various roles in organizations such as Jet Airways and WNS Global Services.
Current Role at Drip Capital
Odel Jacinto currently serves as Assistant Manager in multiple capacities at Drip Capital, including Risk Operations, Underwriting, and Buyer Operations. Since 2021, Odel has focused on underwriting processes, managing insurance, underwriting, and buyer onboarding pods. In the role of Assistant Manager - Risk Operations, which started in 2022, Odel emphasizes credit risk analysis and compliance audits. Odel collaborates with the Risk Policy team to perform compliance audits on insurance, anti-money laundering (AML), know your customer (KYC), and related party checks.
Previous Experience in Operations and Customer Service
Odel Jacinto has accumulated over eight years of experience in operations management and customer service. Prior to joining Drip Capital, Odel worked at Jet Airways as Cabin Crew In-Charge from 2014 to 2019, overseeing cabin crew operations. Odel also held the position of Customer Relations Executive at WNS Global Services SA from 2012 to 2013. Earlier in 2011, Odel briefly worked in client servicing at Ogilvy in Mumbai, India. This diverse background contributes to Odel's expertise in streamlining processes for operational efficiency.
Educational Background
Odel Jacinto holds a Bachelor's degree in Advertising from St Andrews College of Arts Science & Commerce in Mumbai, where Odel studied from 2008 to 2011. Odel's educational journey began at St. Mary’s High School, where Odel attended from 2005 to 2006. This academic foundation has supported Odel's career in operations and risk management.
Skills and Expertise
Odel Jacinto possesses strong communication, team leadership, and organizational skills. These competencies have been instrumental in contributing to continuous operational improvement within various roles. Odel specializes in streamlining processes to enhance operational efficiency, which is a key focus in current responsibilities at Drip Capital. Odel's experience in auditing and training further complements these skills.