Matthew CAO
About Matthew CAO
Matthew Cao is a Customer Success Manager at Dripos, where he focuses on developing solutions for cafes. He has a diverse background in business, having worked in various roles across the United States, China, Thailand, and New Zealand.
Work at Dripos
Matthew Cao currently serves as a Customer Success Manager at Dripos, a role he has held since 2023. In this position, he focuses on building solutions tailored for cafes, leveraging his extensive background in customer success and business operations. His work involves ensuring that clients receive optimal support and value from Dripos' offerings.
Previous Experience at AlphaSights
Before joining Dripos, Matthew worked at AlphaSights as an Associate in Venture Capital and Early Stage Investments from 2021 to 2023. Based in San Francisco, California, he was responsible for setting up expert network calls to support venture capital due diligence processes. This role enhanced his skills in client relations and investment strategies.
Education and Expertise
Matthew holds a Bachelor of Business Administration (BBA) with a double major in International Business and Management from the University of South Carolina. He also studied at The Chinese University of Hong Kong, Shenzhen, and The University of Auckland. His educational background provides a solid foundation for his diverse business experience across various regions.
Background in Business Operations
Matthew has a varied background in business operations, having worked with startups and SMEs in Thailand and New Zealand. His roles included positions at SATARANA as a Business Operations professional and at RLB Packaging as a Management Consultant. These experiences contributed to his understanding of operational challenges in different markets.
Involvement with International Model United Nations Association
Matthew was involved with the International Model United Nations Association (IMUNA) from 2017 to 2019, serving as both Substantive Assistant Director and Substantive Director. His participation in this organization enhanced his leadership skills and provided him with insights into international relations and diplomacy.