Diana Stumpf
About Diana Stumpf
Diana Stumpf is an Administrative Project Coordinator at Drips with a background in communications and experience in various roles including copywriting, social media, and customer support.
Title
Diana Stumpf is currently working as an Administrative Project Coordinator at Drips, starting her role in 2021.
Professional Experience
Diana Stumpf has accumulated diverse professional experiences across various roles and industries. In 2020, she served as a Copywriting & Social Media Intern at Blue Ridge Media Company in Lakewood, Ohio, followed by a brief stint as a Freelance Writer at Of The Moment. She also held the position of Human Resources Coordinator at CrossCountry Mortgage, LLC for two months in 2020. Before these roles, she worked as a Customer Support Associate at TEKsystems in Independence, OH, from 2019 to 2020. Diana started her professional journey as a Waitress at Stonut Donut & Diner in Stow, OH, where she worked from 2017 to 2019. Additionally, she gained experience in social media and public relations through internships at Rebecca Adele PR & Events in 2018.
Educational Background
Diana Stumpf completed her Bachelor of Arts in Communications - Interpersonal Communication at Kent State University from 2015 to 2019. She also studied Communication Studies in Florence, Italy, for 11 months in 2018. Diana attended Frontier Central High School from 2011 to 2015.
Expertise in Customer Engagement and Communication Platforms
Diana Stumpf has developed expertise in leveraging AI-powered platforms to enhance customer engagement through Conversational Texting®. She is experienced in integrating communication platforms with CRM and marketing automation systems using open APIs. At Drips, Diana contributed to managing over half a billion conversations through the platform, demonstrating proficiency in handling large-scale communication projects.