Kyli Herzberg
About Kyli Herzberg
Kyli Herzberg serves as the Director of Subscriptions, Customer Experience & Research at dscout, where she emphasizes persistence and humility in achieving quality results. With a background in psychology and extensive experience in research and customer experience, she advocates for integrating data to drive actionable insights.
Current Role at dscout
Kyli Herzberg currently serves as the Director of Subscriptions, Customer Experience & Research at dscout. In this role, she has been instrumental in integrating research and data to drive actionable insights within the customer experience domain. Her focus on persistence and humility contributes to achieving high-quality results in her work. She has held this position since 2020 and operates out of Chicago, Illinois.
Previous Experience at dscout
Kyli Herzberg has a significant history with dscout, having worked there in multiple capacities. She began as an Analyst from 2014 to 2016, where she contributed to various research initiatives. Following this role, she advanced to Lead Research Advisor from 2016 to 2020, overseeing research projects and advising on best practices. Her tenure at dscout spans a total of six years.
Early Career Background
Kyli Herzberg's early career includes positions at notable companies. She worked as an Associate Researcher at Razorfish for three months in 2012, where she gained experience in research methodologies. Prior to that, she was an Associate Marketing and Strategies Analyst at SapientNitro for three months in 2013. These roles provided her with foundational skills in research and marketing strategies.
Education and Academic Background
Kyli Herzberg earned her Bachelor's degree in Psychology from Boston University, where she studied from 2010 to 2013. This academic background has informed her approach to customer experience and research, emphasizing the importance of understanding human behavior. She completed her high school education at Northside College Preparatory High School from 2006 to 2010.
Professional Philosophy
Kyli Herzberg emphasizes the importance of persistence and humility in her professional philosophy. She advocates for building and maintaining collaborative relationships within teams and with clients. This approach is central to her work in customer experience and research, as it fosters an environment conducive to high-quality results.