Abderraouf Lakhal
About Abderraouf Lakhal
Abderraouf Lakhal is a Senior Manager of Products and Services at du, where he has worked since 2011. He has over 9 years of experience in Business Support Systems and a strong background in mobile and fixed product development.
Current Role at du
Abderraouf Lakhal serves as the Senior Manager of Products and Services Development in the consumer business sector at du. He has held this position since 2011, contributing to the company's growth and product innovation for over 13 years. His role involves overseeing the development and management of various consumer products and services, ensuring they meet market demands and customer expectations.
Previous Experience in Telecommunications
Prior to his current role, Lakhal accumulated extensive experience in the telecommunications industry. He worked at du as a Senior IT Billing Analyst from 2009 to 2011. His career also includes positions at Ooredoo Tunisie as a Billing and CRM Engineer, and at Capgemini as a Senior Billing Consultant. These roles provided him with a strong foundation in billing systems and customer relationship management.
Educational Background
Lakhal earned his IT Engineering Degree from ENSI - Ecole Nationale des Sciences de l'Informatique, where he studied from 1997 to 2000. He also attended IPEIN in Nabeul, Tunisia, completing his preparatory studies from 1995 to 1997. His foundational education includes a high school degree from Lycée Secondaire El Menzah 6, which he completed in 1995.
Expertise in Business Support Systems
Abderraouf Lakhal possesses over 9 years of expertise in Business Support Systems (BSS), particularly in Ericsson BSCS non-kernel development. His proficiency as a BSCS Consultant has equipped him with the skills necessary to address complex billing and customer management challenges within the telecommunications sector.
Multilingual Proficiency
Lakhal is proficient in Arabic, English, and French, which enhances his ability to communicate effectively in diverse cultural environments. This multilingual capability supports his work in international settings and contributes to his effectiveness in managing teams and projects across different regions.