Abdul Qadir
About Abdul Qadir
Abdul Qadir is an EPG Operations Specialist at Du, where he serves as the single point of contact for various teams regarding EPG-related updates and issues. He has extensive experience in operations, having worked in the field since 2008 and holds an MBA and a Bachelor's degree in International Business.
Work at du
Abdul Qadir has been employed at du since 2008, serving as an EPG Operations Specialist for 16 years. In this role, he acts as the single point of contact for customer service, IT, operations, and video teams, managing all EPG-related updates and issues. He leads two offsite teams located in Jordan and India, focusing on achieving performance targets and maintaining service accuracy levels. Additionally, he is responsible for backend coordination of 'du Live' events, which include high-profile occasions such as Red Bull X Fighters. His role also involves testing new developments related to the EPG service.
Education and Expertise
Abdul Qadir has a strong educational background in business and aviation. He studied at Skyline University College in Sharjah, where he earned a Bachelor of Business Administration in International Business from 2005 to 2008. He furthered his education at Emirates Aviation College, achieving a Master of Business Administration from 2011 to 2014. His studies have equipped him with skills relevant to management and operations within the aviation and telecommunications sectors.
Background
Prior to his current role at du, Abdul Qadir worked at Infofort LLC as a Team Leader from 2007 to 2008, where he gained leadership experience in operations. He also held a position as a Merchandiser at Jackys Electronics from 2006 to 2007. His diverse work history has contributed to his expertise in managing teams and coordinating operations effectively.
Achievements
Abdul Qadir has been identified for his role in transferring and training all in-house EPG activities to vendor's offsite teams. His leadership of offsite teams in Jordan and India has been pivotal in achieving performance targets. He plays a significant role in the backend coordination of major events, demonstrating his ability to manage complex operations and ensure service accuracy.