Abdulla Ali
About Abdulla Ali
Abdulla Ali serves as the Senior Manager of Enterprise Service Fulfillment and Assurance Fixed SME at du, where he has worked for 18 years. He has held various managerial roles at du and has a background in fire inspection and education in business administration.
Work at du
Abdulla Ali has held multiple positions at du since 2006. He currently serves as Senior Manager for Enterprise Service Fulfillment and Assurance Fixed SME. His career at du includes roles such as Senior Manager for Enterprise Service Level Management from 2014 to 2015, Manager for CSM Consumer Activation from 2009 to 2010, and Manager for Consumer Back Office from 2012 to 2013. He also worked as Manager for Premium Service Assurance and Fulfillment from 2013 to 2014, Manager for CSM Planning and Support from 2011 to 2012, and Manager for Enterprise Activation - VAS from 2008 to 2009. His experience spans over 18 years within the organization.
Education and Expertise
Abdulla Ali studied at the Higher Colleges of Technology from 1997 to 2000, where he completed a three-year program. He furthered his education at the American University in the Emirates, achieving a Bachelor of Business Administration from 2012 to 2015 and a Master of Business Administration from 2015 to 2016. His academic background supports his extensive experience in management roles within the telecommunications sector.
Background
Before joining du, Abdulla Ali worked at Dubai Civil Defence Headquarters as a Fire Inspector from 2000 to 2003 for three years. His early career in public safety provided him with foundational skills that he later applied in his roles within the telecommunications industry. His transition from fire safety to telecommunications illustrates a diverse professional background.
Career Progression
Abdulla Ali's career at du reflects a steady progression through various managerial roles. Starting as a Network Engineer from 2006 to 2008, he advanced to multiple managerial positions, demonstrating his capability in handling increasing responsibilities. His roles have included managing consumer activation, service assurance, and enterprise service fulfillment, showcasing his expertise in customer service management and operational efficiency.