Ahmad Iqbal
About Ahmad Iqbal
Ahmad Iqbal is a Field Engineer with 15 years of experience at Du in Dubai, United Arab Emirates. He specializes in coordinating site visits for complaint resolutions and new work orders, particularly for VVIP customers.
Work at du
Ahmad Iqbal has been employed at du as a Field Engineer since 2009. Over the course of 15 years, he has developed expertise in coordinating site visits for complaint resolutions and new work orders. His role involves direct interaction with customers, ensuring that their needs are met efficiently. Ahmad's experience includes managing and resolving complaints specifically for VVIP customers in Dubai, highlighting his capability to handle high-stakes situations.
Education and Expertise
Ahmad Iqbal attended the Pakistan Education Academy Dubai from 1996 to 2007, completing 11 years of education. This foundational education has equipped him with the necessary skills to excel in his role as a Field Engineer. His expertise lies in providing on-site services and managing customer interactions effectively, particularly in high-pressure environments.
Background
Ahmad Iqbal has a background that combines extensive education and practical experience in the telecommunications sector. His long tenure at du has allowed him to gain significant insights into customer service and technical operations. Working in Dubai, he has adapted to a diverse and dynamic work environment, which has contributed to his professional growth.
Achievements
During his 15 years at du, Ahmad Iqbal has successfully coordinated numerous site visits and managed complaints for VVIP customers. His role requires a high level of professionalism and problem-solving skills, which he has demonstrated consistently throughout his career. Ahmad's contributions have played a significant role in maintaining customer satisfaction and operational efficiency.