Ahmed Imran

Retention Specialist @ du

About Ahmed Imran

Ahmed Imran is a retention specialist with extensive experience in customer service roles. He has worked at du since 2017 and has held various positions in the telecommunications and real estate sectors since 2011.

Work at du

Ahmed Imran has been employed at du since 2017, serving as a retention specialist. In this role, he focuses on customer retention strategies and initiatives to enhance customer loyalty. Prior to this position, he worked at du as a back office executive from 2012 to 2013, where he contributed to various operational tasks and supported the company's backend processes.

Current Role at Etisalat

Ahmed Imran has been working at Etisalat as a telesales executive since 2012. In this capacity, he engages with customers to promote and sell telecommunications services. His experience in telesales has allowed him to develop strong communication skills and a deep understanding of customer needs in the telecommunications sector.

Previous Experience at Emaar

Before his tenure at du, Ahmed Imran worked at Emaar as a back office executive from 2011 to 2012. His responsibilities included supporting administrative functions and ensuring efficient operations within the company. This role provided him with foundational experience in back office operations.

Career Timeline

Ahmed Imran's career spans over a decade in the telecommunications and real estate sectors. He began his professional journey at Emaar in 2011, transitioned to du in 2012, and has been with Etisalat since the same year. His current position at du as a retention specialist marks a significant focus on customer engagement and retention strategies.

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