Ahmed Wakwak
About Ahmed Wakwak
Ahmed Wakwak is a Customer Service Representative at du, where he has worked since 2020 in Abu Dhabi, United Arab Emirates. He holds a Bachelor's degree in Accounting from the faculty of commerce and previously worked as a Sales Promoter at Samsung Electronics America from 2017 to 2020.
Work at du
Ahmed Wakwak has been employed at du since 2020, serving as a Customer Service Representative. In this role, he engages with customers to address inquiries and provide support. His tenure at du has spanned four years, during which he has developed skills relevant to customer service in the telecommunications sector. The company, based in Abu Dhabi, United Arab Emirates, is known for its commitment to customer satisfaction and innovative solutions.
Education and Expertise
Ahmed Wakwak earned a Bachelor's degree in Accounting from the Faculty of Commerce, where he studied from 2009 to 2013. This educational background has equipped him with a solid understanding of financial principles and practices. His academic training supports his professional roles, particularly in customer service, where financial knowledge can enhance customer interactions.
Background
Prior to his current position at du, Ahmed Wakwak worked at Samsung Electronics America as a Sales Promoter from 2017 to 2020. This role involved promoting products and engaging with customers, which helped him gain valuable experience in sales and customer relations. His work experience in both the telecommunications and electronics industries has contributed to his skill set in customer service.
Career Progression
Ahmed Wakwak's career has progressed from a Sales Promoter at Samsung Electronics America to a Customer Service Representative at du. His transition reflects a shift from sales-focused responsibilities to a role centered on customer support. This progression highlights his adaptability and commitment to enhancing customer experiences in different sectors.