Amer Abdalla Shaikedrees
About Amer Abdalla Shaikedrees
Amer Abdalla Shaikedrees is a Collections Representative at Du in Dubai, United Arab Emirates, with over six years of experience. He also has a background in customer care and sales engineering, having worked for Dal Food and Jac Products, respectively.
Work at du
Amer Abdalla Shaikedrees has been employed at du as a Collections Representative since 2018. In this role, he is responsible for managing customer accounts and ensuring timely collection of payments. His experience at du spans over six years, during which he has developed skills in customer communication and account management in the telecommunications sector.
Current Role at Dal Food
In addition to his position at du, Amer Abdalla Shaikedrees has worked at Dal Food as a Customer Care Representative since 2012. His tenure at Dal Food has lasted for 12 years, where he engages with customers to address inquiries and resolve issues related to food products and services. This role has contributed to his expertise in customer service within the food industry.
Previous Experience at Zain
Prior to his current roles, Amer Abdalla Shaikedrees worked at Zain as a Contact Center Agent from 2011 to 2012. During this one-year period in Al Kuwait, he provided support to customers, handling inquiries and facilitating solutions to enhance customer satisfaction in the telecommunications field.
Education and Expertise
Amer Abdalla Shaikedrees studied Computer Engineering at Sudan University of Science and Technology from 2004 to 2007. This educational background has equipped him with technical knowledge and skills applicable in various roles, particularly in customer service and technical support environments.
Sales Engineer Role at Jac Products
Since 2017, Amer Abdalla Shaikedrees has also been employed as a Sales Engineer at Jac Products in Pontiac, Michigan. Over the course of seven years, he has focused on sales strategies and customer engagement, contributing to the company's objectives in the automotive industry.