Amro Alsayaad
About Amro Alsayaad
Amro Alsayaad is a Team Leader in Enterprise Service Fulfillment and Assurance at du, where he has worked since 2014. He studied at Ai Shams University in Cairo, Egypt, and has held various engineering roles within the company since 2011.
Work at du
Amro Alsayaad has held multiple positions at du since joining the company in 2011. He started as an IPTV Activation Engineer Team Leader for six months before transitioning to a Network Activation Engineer role for another six months. From 2012 to 2014, he served as a Network Engineer in Enterprise Service Assurance. In 2014, he took on the role of Shift Leader in Enterprise Services Assurance, a position he has maintained for ten years. Additionally, since 2015, he has been the Team Leader for Enterprise Service Fulfillment and Assurance, contributing to the company's operational efficiency and service delivery.
Education and Expertise
Amro Alsayaad studied at Ai Shams University in Cairo, Egypt, from 1998 to 2002, where he completed a four-year program. Prior to his university education, he attended Jamal Abdul Nasser High School from 1995 to 1998. His educational background has equipped him with the necessary skills and knowledge to excel in his roles within the telecommunications industry, particularly in service fulfillment and assurance.
Background
Amro Alsayaad began his career in the telecommunications sector with du in 2011. His initial roles focused on activation and network engineering, allowing him to develop a strong foundation in technical operations. Over the years, he progressed to leadership positions, where he has been responsible for overseeing teams and ensuring the quality of enterprise services. His extensive experience at du has provided him with insights into the industry's best practices and operational standards.
Career Progression
Amro Alsayaad's career at du reflects a steady progression through various technical and leadership roles. He began as an IPTV Activation Engineer Team Leader, moved to Network Activation Engineer, and then served as a Network Engineer in Enterprise Service Assurance. His current roles as Shift Leader and Team Leader in Enterprise Service Fulfillment and Assurance demonstrate his growth within the company and his commitment to enhancing service delivery.