Arvin Leysa
About Arvin Leysa
Arvin Leysa is a Key Account Executive at Du in Dubai, United Arab Emirates, where he has worked since 2018. He has a diverse background in account management and customer service, with previous roles at Mobile Shop, Etisalat, Humanatic Official, and AT&T.
Work at du
Arvin Leysa has been employed at du since 2018, serving as a Key Account Executive. In this role, he is responsible for managing key client accounts and ensuring customer satisfaction. His tenure at du spans six years, during which he has developed expertise in account management and client relations in the telecommunications sector. Based in Dubai, United Arab Emirates, Leysa contributes to the company's growth by fostering strong relationships with clients and addressing their needs effectively.
Previous Experience in Telecommunications
Before joining du, Arvin Leysa worked at Etisalat as an Account Executive from 2016 to 2018. In this position, he focused on client acquisition and retention strategies. His experience in the telecommunications industry began earlier when he served as a Quality Assurance Analyst at Humanatic Official from 2014 to 2016. This role involved ensuring the quality of service provided to customers, which laid the groundwork for his subsequent positions in account management.
Retail Management Experience
Arvin Leysa's career also includes a role as Store Manager at Mobile Shop in Wien, Austria, where he worked for seven months in 2014. In this capacity, he oversaw store operations, managed staff, and ensured customer satisfaction. His experience in retail management provided him with valuable skills in team leadership and customer service, which he has applied in his later roles in telecommunications.
Educational Background
Arvin Leysa studied at Central Philippine University, where he pursued a Bachelor's degree in Marketing and Business Management from 2007 to 2012. His education provided him with a solid foundation in business principles, marketing strategies, and management practices. This academic background supports his professional roles in account management and customer service.
Technical Support Experience
Prior to his roles in account management, Arvin Leysa worked at AT&T as a Tier 2 Technical Support and Customer Service Representative from 2014 to 2016 in Dallas, Texas. In this position, he provided technical assistance and support to customers, enhancing his problem-solving skills and understanding of customer needs in the telecommunications field.