Ashwin Rodrigues
About Ashwin Rodrigues
Ashwin Rodrigues is a Shift Incharge at du in Dubai, UAE, with strong skills in Microsoft Excel and Data Analysis. He has over four years of experience in customer care and relations, having previously worked at Accenture and Infosys BPM.
Work at du
Currently, Ashwin Rodrigues serves as Shift Incharge at du, a telecommunications company based in Dubai, United Arab Emirates. He has held this position since 2021, accumulating three years of experience in this role. His responsibilities include overseeing shift operations and ensuring efficient service delivery. His expertise in data analysis and Microsoft Excel supports his role in managing operational tasks effectively.
Previous Experience at Accenture
Before joining du, Ashwin Rodrigues worked at Accenture as a Senior Sales Representative. His tenure lasted for 11 months from 2018 to 2019 in Bengaluru, Karnataka, India. In this role, he was involved in sales processes and customer interactions, contributing to the company's objectives in client relationship management and sales performance.
Experience at Infosys BPM
Ashwin Rodrigues also has experience as a Senior Process Associate at Infosys BPM, where he worked for two years from 2016 to 2018 in Bengaluru, Karnataka, India. His role involved customer care and support, focusing on ticket analysis and process documentation. This position helped him develop skills in customer relations and operational efficiency.
Education and Expertise
Ashwin Rodrigues earned a Bachelor of Arts (BA) in Philosophy from Indira Gandhi National Open University, studying from 2012 to 2014. He also completed his secondary education at Loyola High School. His educational background complements his professional experience, particularly in roles that require strong analytical and communication skills.
Achievements and Awards
Throughout his career, Ashwin Rodrigues has received recognition for his performance and attendance. He was awarded the Extra Miler Award and Ace Awards, which highlight his consistent attendance and contributions to his teams. These accolades reflect his commitment to excellence in his professional roles.