Bassam Amoudi
About Bassam Amoudi
Bassam Amoudi serves as a Billing Support Acting Specialist at du in Dubai, where he has worked since 2006. He previously held roles at DHL, including Customer Service Call Center Team Leader and Logistics and Operations Coordinator, from 2004 to 2006.
Work at du
Bassam Amoudi has been employed at du since 2006, serving as a Billing Support Acting Specialist. In this role, he is responsible for addressing customer inquiries related to billing issues and providing support to ensure customer satisfaction. His tenure at du spans 18 years, during which he has developed expertise in billing processes and customer service within the telecommunications sector in Dubai, United Arab Emirates.
Previous Experience at DHL
Before joining du, Bassam Amoudi worked at DHL from 2004 to 2006. He held multiple positions, including Customer Service Call Center Team Leader and Logistics and Operations Coordinator. In these roles, he managed customer interactions and coordinated logistics operations, contributing to the efficiency of service delivery in the logistics sector.
Education Background
Bassam Amoudi studied at Damascus University from 1997 to 2001, completing a four-year program. His education provided him with foundational knowledge and skills that have supported his career in customer service and operations management.