Bilal Iqbal
About Bilal Iqbal
Bilal Iqbal serves as the Branch Incharge at Du Telecom, where he has successfully implemented customer service strategies that support the company's corporate objectives. With a background in business development and a Higher National Diploma in Business Management, he has a strong track record in enhancing customer satisfaction in the telecommunications sector.
Work at du
Bilal Iqbal has served as Branch Incharge at Du Telecom since 2018. In this role, he has been instrumental in implementing customer service strategies that align with the company's corporate goals. His efforts have contributed to enhancing customer satisfaction through innovative service solutions. Bilal possesses extensive experience in managing branch operations within a competitive telecommunications market, demonstrating his capability to lead and optimize branch performance.
Previous Employment Experience
Before his tenure at Du Telecom, Bilal Iqbal held several positions in business development. He worked as a Business Development Manager at weltZ for 11 months in 2017, based in Colombo. Prior to that, he was a Business Development Executive at Trident Corporation (Pvt) Ltd. from 2015 to 2016 for one year. Additionally, he gained experience as a Marketing Intern at MAS Holdings from 2013 to 2014 for eight months.
Education and Expertise
Bilal Iqbal studied at the American College of Higher Education in Kandy, where he pursued a Higher National Diploma in Business Management from 2013 to 2014. This educational background has equipped him with the necessary skills and knowledge to excel in business development and customer service roles within the telecommunications sector.
Background
Bilal Iqbal has a diverse professional background in business development and customer service. His career began with an internship at MAS Holdings, followed by roles at Trident Corporation and weltZ. Since 2018, he has been working at Du Telecom in Dubai, where he has focused on enhancing customer satisfaction and managing branch operations.