Binny Patricia Mondol
About Binny Patricia Mondol
Binny Patricia Mondol is a Customer Verification Executive specializing in Credit Control and Finance Operations at du, where she has worked since 2017. She has previous experience at IBM and Sawa International, and holds a Bachelor of Arts in English Language and Literature from Calcutta University.
Current Role at du
Binny Patricia Mondol serves as a Customer Verification Executive in Credit Control & Finance Operations at du. She has held this position since 2017, contributing to the company's operations from the Salaam Tower. Her responsibilities include verifying customer information and ensuring compliance with financial protocols.
Previous Experience at du
Before her current role, Binny worked at du as a Customer Service representative from 2011 to 2014. In this capacity, she focused on customer interactions and support, enhancing the overall customer experience during her three-year tenure.
Experience at IBM
Binny Patricia Mondol began her career at IBM, where she worked as a Customer Service Executive and Customer Service Representative from 2008 to 2011. Over three years, she developed skills in customer support and service management while operating in India.
Role at Sawa International
From 2014 to 2016, Binny served as an SME Coordinator at Sawa International in the United Arab Emirates. In this role, she coordinated subject matter experts, facilitating communication and project management within the organization for two years.
Education and Academic Background
Binny Patricia Mondol obtained her Bachelor of Arts (B.A.) degree in English Language and Literature from Calcutta University. She attended the university from 2005 to 2008, completing her studies with a focus on language and literary analysis.