Daniel Letieri
About Daniel Letieri
Daniel Letieri is a Customer Transfer and Simplification Principal at du, with a strong background in technical and business skills. He has extensive experience in the Telecom industry, having held various roles at Amdocs and Hewlett-Packard, and possesses a solid educational foundation in software engineering and information systems.
Work at du
Daniel Letieri has been serving as the Customer Transfer and Simplification Principal at du since 2021. In this role, he focuses on enhancing customer experiences through effective transfer processes and simplification strategies. His responsibilities include leading initiatives that improve customer engagement and streamline operations within the telecommunications sector. His tenure at du has allowed him to leverage his extensive background in technical and business skills to address customer needs effectively.
Education and Expertise
Daniel Letieri holds a degree in Sistemas de Informação from Faculdades Integradas de Ourinhos, where he studied from 2003 to 2006. He furthered his education by obtaining a specialization in Engenharia de Software com UML from Centro Universitário Filadelfia, completing his studies in 2007. This educational background provides him with a solid foundation in both software engineering and information systems, equipping him with the necessary skills to navigate complex technical challenges.
Background
Daniel Letieri has a diverse professional background that spans multiple roles in the technology and telecommunications sectors. He began his career as a System Analyst at Hewlett-Packard from 2011 to 2013. He then transitioned to Amdocs, where he held various positions, including Sr. System Analyst - Telecom and Data Migration Specialist, from 2013 to 2021. His experience in these roles has contributed to his strong customer-facing skills and an always-delivery mindset.
Achievements
Throughout his career, Daniel Letieri has led agile teams in the development and implementation of cloud applications, specifically in areas such as CRM, rating, billing, and product catalog systems within the telecommunications industry. His entrepreneurial and development experience enhances his ability to balance technical and business perspectives, allowing him to effectively address customer needs and technical challenges in solution creation.