Esraa Abouzayda
About Esraa Abouzayda
Esraa Abouzayda serves as the Senior Manager of Value Add Services at du, where she has worked since 2016. She has a diverse background in operations and marketing, having held various positions at du and previously at Ajman Bank.
Work at du
Esraa Abouzayda has been employed at du since 2010, holding various positions over the years. She began her career at du as a Specialist Content, serving from 2010 to 2013. Following this role, she transitioned to Manager E-Marketing, where she worked for 10 months from 2013 to 2014. She then took on the role of Manager VAS and Adjacent Services from 2014 to 2016. Since 2016, she has served as Senior Manager Value Add Services, contributing to the company's growth and service offerings.
Education and Expertise
Esraa Abouzayda pursued her education at Ajman University, where she completed her Bachelor's degree from 2003 to 2008. She furthered her studies and achieved another Bachelor's degree in 2017. Additionally, she attended Ajman Secondary School, where she completed her studies in 2003. Her educational background provides a strong foundation for her roles in management and operations within the telecommunications sector.
Background
Before joining du, Esraa Abouzayda worked at Ajman Bank as a Senior Supervisor in Central Operations for a brief period of three months in 2008 to 2009. This experience contributed to her understanding of operational processes in the banking sector. Her career trajectory reflects a consistent focus on management and service enhancement within the telecommunications industry.
Career Progression
Esraa Abouzayda's career progression showcases her growth within the telecommunications field. Starting as a Specialist Content at du, she advanced through various managerial roles, including Manager E-Marketing and Manager VAS and Adjacent Services. Her current position as Senior Manager Value Add Services highlights her expertise in enhancing customer offerings and service value.