Etom Khalid Elmahadi Mbabsc
About Etom Khalid Elmahadi Mbabsc
Etom Khalid Elmahadi Mbabsc is a Senior Manager in Enterprise Project, Program and Service Management at Du, with over 18 years of experience in the telecommunications industry in Dubai. His background in technical support engineering and extensive experience in service management have contributed to his current role since 2015.
Work at du
Etom Khalid Elmahadi Mbabsc has held multiple positions at du since 2005. He began as a Telecommunications Engineer in Fixed Network and progressed to various managerial roles. His career includes serving as a Team Leader and Manager for Network Maintenance and Enhancement from 2008 to 2010, followed by a position as Manager of Service Delivery in Network Operations from 2010 to 2011. He then took on the role of Manager for Enterprise Managed Services and Solutions in Fixed Business in 2011. Since 2015, he has been a Senior Manager for Enterprise Project, Program, and Service Management in Managed Services Commercial. His extensive tenure at du reflects his deep understanding of the telecommunications sector.
Education and Expertise
Etom Khalid Elmahadi Mbabsc holds a Bachelor of Science degree from the University of Gezeira, where he studied from 1993 to 1997. He furthered his education by obtaining a Master of Business Administration from the University of Leicester, completing his studies from 2012 to 2014. His educational background, combined with his extensive experience in technical support engineering, has equipped him with the skills necessary for effective service management and customer service in his current role.
Background
Before joining du, Etom Khalid Elmahadi Mbabsc worked as a Technical Support Engineer at Dubai Civil Defence Headquarters from 2001 to 2005. His early career provided him with foundational skills in technical support, which he later applied in various roles at du. His work history at du spans nearly two decades, showcasing a commitment to the telecommunications industry in Dubai and a continuous evolution in his professional responsibilities.
Achievements
Throughout his career at du, Etom Khalid Elmahadi Mbabsc has been instrumental in managing enterprise-level projects and programs within the Managed Services Commercial sector. His contributions have significantly enhanced and maintained network operations, demonstrating his technical expertise in fixed network operations. His extensive experience in service management, particularly for commercial enterprises, highlights his role in advancing the operational capabilities of du.