Fahad Ismail
About Fahad Ismail
Fahad Ismail is a Collections Officer with an MBA from the Auckland Institute of Studies. He has extensive experience in debt recovery, financial statement preparation, and customer negotiations, currently working at du in Dubai since 2021.
Work at du
Fahad Ismail has been employed at du as a Collections Officer since 2021. In this role, he is responsible for managing overdue payments and facilitating debt recovery. His duties include writing final notice warnings to customers and negotiating suitable payment plans to ensure timely payments. He has been instrumental in implementing strategies for effective collections, contributing to the financial health of the organization.
Education and Expertise
Fahad Ismail holds a Master of Business Administration (M.B.A.) from the Auckland Institute of Studies, where he studied Accounting and Business/Management from 2016 to 2017. He also earned a Bachelor of Business Administration (B.B.A.) in Accounting and Finance from Mahatma Gandhi University, studying from 2008 to 2011. His educational background provides a strong foundation for his expertise in financial management and collections.
Background
Prior to his current role at du, Fahad Ismail worked in various positions that enhanced his skills in finance and customer relations. He served as a Warehouse Manager at Jia Hong Ltd. in Auckland, New Zealand, for eight months in 2017. Following that, he worked as a Customer Account Manager at Air New Zealand from 2018 to 2020, where he managed customer accounts and facilitated financial transactions.
Achievements in Collections
In his role as a Collections Officer, Fahad Ismail has taken significant steps to recover debts. He has experience in preparing customer financial statements for banks and state credit departments. Additionally, he has been involved in instituting legal action against customers who fail to pay their debts and has coordinated with lawyers and insurance agencies to facilitate customer payments.