Faheem Sherwani
About Faheem Sherwani
Faheem Sherwani is a specialist in service management and Microsoft Office 365 managed service assurance, currently employed at du since 2016. He has previous experience as an implementation manager and account manager at Glodyne Technoserve Ltd and as an ERP implementation manager at Echelon Technology Services Pvt. Ltd.
Work at du
Faheem Sherwani has been employed at du since 2016, holding the position of Specialist in Service Management and Microsoft Office 365 Managed Service Assurance. In this role, he focuses on ensuring the effective delivery and management of Microsoft Office 365 services. His responsibilities include overseeing service performance and implementing best practices to enhance service quality. With over eight years of experience at du, he has developed a deep understanding of service management processes and customer requirements.
Previous Experience in Service Management
Prior to his tenure at du, Faheem Sherwani worked at Glodyne Technoserve Ltd as an Implementation Manager and Account Manager from 2010 to 2011. He then transitioned to Echelon Technology Services Pvt. Ltd., where he served as an ERP Implementation Manager from 2011 to 2015. In these roles, he was responsible for managing client accounts and overseeing the implementation of ERP solutions, contributing to his expertise in service management and customer relations.
Education and Expertise
Faheem Sherwani holds a Bachelor of Engineering degree. He studied at D.Y. Patil College of Engineering from 2002 to 2007, where he completed his undergraduate education. He furthered his technical knowledge at the College of Engineering Pune, achieving another Bachelor of Engineering degree. His educational background provides a strong foundation for his career in service management and technology solutions.
Career Development Timeline
Faheem Sherwani's career spans over a decade, beginning with his studies in engineering. After completing his education, he gained experience in various managerial roles, starting with Glodyne Technoserve Ltd. in 2010. His career progressed through Echelon Technology Services Pvt. Ltd. and culminated in his current position at du, where he has been for over eight years. This timeline reflects his growth and development in the field of service management and technology.