Ghulam Iqbal
About Ghulam Iqbal
Ghulam Iqbal is a fraud analyst with over six years of experience at du, where he has worked since 2018. He previously held various roles at Warid Telecom, including fraud analyst and customer services representative.
Work at du
Ghulam Iqbal has been employed at du since 2018, serving as a Fraud Analyst. In this role, he is responsible for identifying and mitigating fraudulent activities within the telecommunications sector. His experience at du spans over six years, during which he has developed expertise in fraud detection and prevention strategies tailored to the company's operational needs.
Previous Experience at Warid Telecom
Before joining du, Ghulam Iqbal worked at Warid Telecom in various capacities. He served as a Fraud Analyst from 2013 to 2016, where he focused on analyzing fraud patterns and implementing preventive measures. Prior to that, he held the position of Customer Services Representative, managing inbound and outbound operations from 2009 to 2012. He also worked as a Virtual Franchise Coordinator for one year and briefly as a Customer Services Operations and Direct Franchise Support Officer in 2013.
Education and Expertise
Ghulam Iqbal completed his Bachelor of Science degree at Government College Township, Lahore, from 2005 to 2007. This educational background has provided him with foundational knowledge and analytical skills that support his work in fraud analysis within the telecommunications industry.
Career Progression
Ghulam Iqbal's career in the telecommunications industry began in 2009 at Warid Telecom. Over the years, he progressed through various roles, gaining experience in customer service and fraud analysis. His career trajectory reflects a consistent focus on enhancing operational efficiency and addressing fraud-related challenges in the telecommunications sector.