Habib Al Rajaby
About Habib Al Rajaby
Habib Al Rajaby is a Senior Manager of Roaming Propositions at Du, where he has worked since 2015. With a strong background in telecommunications and customer experience, he focuses on creating strategic offers that benefit both customers and shareholders.
Work at du
Habib Al Rajaby has been employed at du since 2006, holding various positions that reflect his expertise in customer experience and telecommunications. He started as a Customer Care Supervisor in Contact Center Operations, where he worked for three years. He then transitioned to the role of Customer Care Projects Specialist for two years. Following this, he served as Manager of Operations Customer Experience Improvements for one year. Since 2015, he has been the Senior Manager of Roaming Propositions, focusing on strategic offer designs that enhance value for customers and shareholders. Additionally, he has been a Regional Roaming Manager since 2013, accumulating significant experience in the telecommunications sector.
Education and Expertise
Habib Al Rajaby holds two Bachelor of Business Administration degrees. He studied at Wollongong University from 2002 to 2004, and later attended the American University in Dubai from 2012 to 2015. His educational background complements his professional experience in telecommunications, particularly in designing customer-friendly retail propositions. His expertise extends to effectively marketing these propositions, which supports his current roles at du.
Background
Before joining du, Habib Al Rajaby worked at HSBC in London as a Premier Relationship Manager from 2002 to 2006. This role provided him with foundational experience in customer relations and service management. His transition to du marked a shift to the telecommunications industry, where he has built a career focused on enhancing customer experience and operational efficiency.
Achievements
Throughout his career at du, Habib Al Rajaby has contributed to various initiatives aimed at improving customer experience and operational processes. His focus on strategic offer designs in his current role as Senior Manager Roaming Propositions has been pivotal in adding value to both customers and shareholders. His long tenure at du reflects his commitment to the telecommunications industry and his ability to adapt to evolving market demands.