Hadir Fathi
About Hadir Fathi
Hadir Fathi is a Training Specialist at du in Dubai, United Arab Emirates, where he has worked since 2021. He previously held roles in quality assurance at du and has a background in customer service and back office operations.
Work at du
Hadir Fathi has been employed at du since 2018. Initially, she served as a Quality Assurance Analyst and later transitioned to the role of Quality Assurance Specialist. In 2021, she became a Training Specialist, a position she has held for three years. Throughout her tenure at du, she has contributed to various quality assurance initiatives and training programs in Dubai, United Arab Emirates.
Education and Expertise
Hadir Fathi obtained her Bachelor's degree in English Language and Literature from Zagazig University, where she studied from 2009 to 2013. Her educational background equips her with strong communication skills and a solid understanding of language, which are essential in her roles within the training and quality assurance sectors.
Background
Before joining du, Hadir Fathi worked at Teleperformance Egypt as a Back Office Employee from 2015 to 2018. She also gained experience as a Customer Service Representative at Xceed for nine months in 2015. Her diverse work history has provided her with a comprehensive skill set in customer service and quality assurance.
Professional Experience
Hadir Fathi's professional journey includes significant roles in customer service and quality assurance. At Teleperformance Egypt, she worked as a Back Office Employee, followed by her role at Xceed. Her experience in these positions laid the foundation for her subsequent roles at du, where she focused on quality assurance and training.