Hanan Akram
About Hanan Akram
Hanan Akram is a Retail Sales Advisor and Shift Incharge with extensive experience in customer care and sales. She holds multiple degrees in accounting and finance, including ACCA, and has worked at Tanfeeth and du in various roles since 2015.
Work at du
Hanan Akram has held multiple positions at du, a prominent telecommunications company in the United Arab Emirates. She began her career there as a Retail Sales Expert from 2015 to 2017, where she focused on customer engagement and sales strategies in Sharjah. Following this role, she served as Acting Team Leader for a year, overseeing team performance and operational efficiency. Currently, she works as a Retail Sales Advisor and Shift Incharge, a position she has held since 2015. In this role, she is responsible for managing retail operations and ensuring customer satisfaction.
Education and Expertise
Hanan Akram has a strong educational background in accounting and finance. She studied at Pearson Online Academy UK Global, where she earned a Higher National Diploma (HND) in Financial Accounting from 2011 to 2013. She then pursued a Bachelor of Business Administration (BBA) in Accounting at the Modern Institute of Management. Furthering her education, she obtained a Bachelor of Science (BS) in Applied Accounting from Oxford Brookes University. Hanan also achieved the Association of Chartered Certified Accountants (ACCA) qualification, completing her studies from 2015 to 2022.
Current Role at Tanfeeth
Since 2018, Hanan Akram has been employed at Tanfeeth as a Customer Care Specialist. In this role, she is responsible for addressing customer inquiries and providing support to enhance customer satisfaction. Her experience in retail sales and customer service contributes to her effectiveness in this position, allowing her to apply her knowledge in accounting and finance to improve service delivery.
Background
Hanan Akram has accumulated significant experience in the retail and customer service sectors. She has worked in various capacities that have allowed her to develop skills in sales, team leadership, and customer care. Her educational pursuits in accounting and finance have provided her with a solid foundation to navigate her professional roles effectively. Hanan's career reflects a commitment to continuous learning and professional development.