Hanan Badr
About Hanan Badr
Hanan Badr is an Enterprise Analyst with a background in legal studies and information technology. Currently employed at Du in Dubai, she has over ten years of experience in telecommunications and customer service.
Work at du
Hanan Badr has been employed at Du since 2014, initially serving as a Senior Customer Service Representative for a duration of 10 years. In 2016, she transitioned to the role of Enterprise Analyst, where she has worked for 8 years. Her responsibilities include analyzing enterprise needs and leveraging her legal expertise to enhance business development and customer relationship management. Hanan's role at Du reflects her commitment to improving customer satisfaction and aligning strategies with international legal standards.
Education and Expertise
Hanan Badr studied at Alexandria University, where she pursued a Bachelor of Law with a focus on Legal Studies and International Law from 2007 to 2014. This educational background provides her with a strong foundation in legal principles, which she integrates with her skills in information technology. Hanan's unique combination of legal and technical expertise supports her comprehensive approach to enterprise analysis.
Background
Hanan Badr has a diverse background in the telecommunications sector. Before her tenure at Du, she worked at Vodafone as a Customer Service representative for one year in Berks, West Berkshire, United Kingdom, from 2011 to 2012. This experience contributed to her understanding of customer service dynamics within the telecommunications industry, which she has further developed during her time at Du.
Achievements
In her role as an Enterprise Analyst at Du, Hanan Badr has been instrumental in implementing customer satisfaction strategies. These strategies are designed to align with international legal standards, showcasing her ability to merge her legal knowledge with enterprise analysis. Her contributions have enhanced the overall customer experience and supported business development initiatives within the organization.