Hanan Ibrahim
About Hanan Ibrahim
Hanan Ibrahim is a Customer Service Representative at du in Dubai, UAE, with a background in education, marketing, and communication. She holds multiple qualifications, including a Post Graduate Diploma from Al-Azhar University and a Digital Marketing course from E Marketing Egypt.
Work at du
Hanan Ibrahim has been employed at du as a Customer Service Representative since 2018. In this role, she engages with customers to address inquiries and provide support. Her position involves utilizing her skills in communication and problem-solving to enhance customer satisfaction. Hanan's experience at du spans over six years, during which she has developed a strong understanding of customer service dynamics within the telecommunications sector in Dubai, United Arab Emirates.
Education and Expertise
Hanan Ibrahim has a diverse educational background. She graduated from the Faculty of Arts and Humanities at Suez Canal University in 2010. She furthered her studies by obtaining a Post Graduate Diploma in Education from Al-Azhar University, completing this program from 2014 to 2015. Additionally, she pursued various courses in digital marketing, communication, and soft skills, including a Digital Marketing course from E Marketing Egypt in 2017 and voice coaching and TV presenting from ONA Academy in 2015.
Background
Hanan Ibrahim's educational journey began at Suez Canal University, where she studied from 2006 to 2010. Following her undergraduate studies, she attended the Information Technology Institute (ITI), where she completed a Business English course and excelled in soft skills training in 2010. She also earned an International Computer Driving License (ICDL) in 2011. Hanan's academic pursuits reflect a commitment to enhancing her knowledge and skills across various fields, including education and marketing.
Achievements
Hanan Ibrahim has achieved several qualifications throughout her educational career. She completed a Digital Marketing course in 2017, which equipped her with essential skills in online marketing. Additionally, she obtained a Post Graduate Diploma in Education from Al-Azhar University and a Business English course from the Information Technology Institute. Her training in voice coaching and TV presenting further demonstrates her commitment to personal and professional development in communication.
Career Aspirations
Hanan Ibrahim is actively seeking new job opportunities in Dubai, UAE. With her extensive experience in customer service and a solid educational foundation, she aims to leverage her skills in a new role that aligns with her career goals. Her background in sales and marketing, combined with her commitment to continuous learning, positions her as a competitive candidate in the job market.