Hans Semblante
About Hans Semblante
Hans Semblante is a Senior Executive and Telephone Accounts Manager at du, where he has worked since 2016. He has held various roles in customer service and technical support across multiple companies, including Concentrix, Sharaf DG, and Convergys.
Work at du
Hans Semblante has been employed at du since 2016, holding the position of Senior Executive - Telephone Accounts Manager. In this role, he is responsible for managing telephone accounts and ensuring customer satisfaction. His tenure at du has lasted for over eight years, during which he has contributed to the company's customer service and account management strategies.
Previous Employment Experience
Prior to his current role at du, Hans Semblante held various positions in customer service and account management. He worked at Concentrix as a Customer Service and Technical Support Engineer Level 2 from 2006 to 2009. He also served as a Key Accounts Manager at Sharaf DG for 11 months in 2015 to 2016. His experience includes a position as a Bank Teller at UCPB for four months in 2004 and roles at Convergys as a Technical Support Engineer and Customer Care representative between 2012 and 2014 and in 2009, respectively.
Education and Expertise
Hans Semblante earned a Bachelor of Science degree from Liceo de Cagayan University, completing his studies from 1998 to 2003. His educational background provides a foundation for his expertise in customer service and technical support roles. This academic achievement supports his professional development in various industries, including telecommunications and retail.
Career Progression
Hans Semblante's career began in 2000 when he worked as a Counter Salesperson at Jollibee Foods Corporation for four months. He then transitioned to banking as a Bank Teller at UCPB. His career progressed through various customer service roles, leading to significant positions in technical support and account management. This trajectory showcases his adaptability and growth within the customer service sector.