Haya Shaheen
About Haya Shaheen
Haya Shaheen is a Change Manager with a Bachelor's degree in Electrical and Communications Engineering from Princess Sumaya University for Technology. She has experience in system engineering and project coordination, and currently manages change requests for a fire safety solutions project at du Telecom Company in Dubai.
Work at du
Haya Shaheen has been employed at du since 2019, serving as a Change Manager. In this role, she is responsible for managing change requests specifically for a fire safety solutions project. Her duties include creating and distributing reports related to change requests to keep stakeholders informed. She also shares the Reason for Outage (RFO) for any change request that fails during execution. Haya ensures that client approvals for changes are secured and that all changes align with planned dates and times.
Education and Expertise
Haya Shaheen obtained her Bachelor's degree in Electrical and Communications Engineering from Princess Sumaya University for Technology, where she studied from 2009 to 2014. This educational background provides her with a solid foundation in engineering principles, which she applies in her current role as a Change Manager. Her expertise in managing technical projects is further supported by her previous experience in system engineering and project coordination.
Background
Prior to her current position at du, Haya Shaheen worked at TEKLABZ - Technology Labs for Software Industry as a System Engineer from 2014 to 2017 in Jordan. She then joined Tech Mahindra in 2018 as a Project Coordinator for the Cisco/Du ACI Operation Manage service project, where she worked for 11 months in Dubai, United Arab Emirates. Earlier in her career, she completed a two-month traineeship at Orange Jordan in 2013.
Achievements
In her role as Change Manager at du, Haya Shaheen has successfully managed various change requests, ensuring effective communication with stakeholders through detailed reports. She has demonstrated her ability to secure client approvals and maintain alignment with project timelines. Her contributions to the fire safety solutions project highlight her commitment to operational excellence and stakeholder engagement.