Hayfa Alshehhi
About Hayfa Alshehhi
Hayfa Alshehhi is a Manager of Enterprise Service Fulfillment and Assurance for Mobile at Du, with over a decade of experience in the telecom industry. She holds a Bachelor's degree in Engineering from the United Arab Emirates University and a Master's degree in Management from the University of Wollongong in Dubai.
Work at du
Hayfa Alshehhi has been employed at du since 2017, where she holds the position of Manager Enterprise Service Fulfillment and Assurance – Mobile. In this role, she leads a team focused on mobile service fulfillment and assurance, ensuring that enterprise clients receive high-quality service delivery. Her responsibilities include overseeing the operational aspects of mobile services and enhancing customer support to meet the needs of clients in the telecom industry.
Education and Expertise
Hayfa Alshehhi earned her Bachelor's degree in Engineering from United Arab Emirates University, where she studied from 2000 to 2005. She later pursued a Master's degree in Management, obtaining a Master of Arts from the University of Wollongong in Dubai between 2011 and 2013. This educational background provides her with a strong foundation in both technical and managerial aspects, which she applies in her current role in the telecom sector.
Background
Hayfa Alshehhi has over a decade of experience in the telecom industry, with a focus on enhancing customer support for mobile services. Her career trajectory reflects a blend of engineering and management skills, allowing her to effectively bridge the gap between technical requirements and customer service excellence. This combination of expertise contributes to her leadership in enterprise service fulfillment and assurance.
Achievements
In her role at du, Hayfa Alshehhi has successfully led initiatives aimed at improving service delivery for enterprise clients. Her leadership in mobile service fulfillment and assurance has been pivotal in enhancing customer satisfaction and operational efficiency. With a strong emphasis on quality service, she continues to drive improvements within her team and the organization.