Hisham Mazher
About Hisham Mazher
Hisham Mazher is a Sales Manager for Global Managed Services at du, with extensive experience in customer service and account management across various companies. He holds a law degree from London Metropolitan University and multiple certifications in project management and IT service management.
Work at du
Hisham Mazher has been employed at du since 2014, currently holding the position of Sales Manager for Global Managed Services. His role involves overseeing sales strategies and managing client relationships to enhance service offerings. Prior to this position, he worked in Professional Services - Service Management at du from 2012 to 2014. His experience at du spans nearly a decade, contributing to the company's growth in managed services.
Education and Expertise
Hisham Mazher studied at London Metropolitan University, where he earned a Bachelor of Laws (LLB) degree from 1997 to 2001. He holds several professional certifications, including Prince 2 Foundation, ITIL v3, and Master Data Management (MDM). His qualifications reflect a strong foundation in project management, IT service management, and data governance. Additionally, he is qualified in Six Sigma with a Yellow Belt, indicating his proficiency in process improvement methodologies.
Background
Hisham Mazher began his career in customer service, working as a Customer Service Advisor at Vodafone in 1999. He then transitioned to Carphone Warehouse as a Technical Customer Service Advisor from 1999 to 2000. Following this, he spent 11 years at Verizon Business as a Premier Service Program Manager, where he developed expertise in service management. His diverse background in customer service and technical support has shaped his approach in sales and account management.
Achievements
Throughout his career, Hisham Mazher has completed various training programs to enhance his skills. He has completed the Huthwaite SPIN Sales qualification and a Sales Negotiation course, focusing on advanced negotiation techniques. These achievements demonstrate his commitment to professional development and his ability to apply effective sales strategies in his current role.