Itsm Mudasir Ahmed
About Itsm Mudasir Ahmed
Itsm Mudasir Ahmed is a Specialist in Service Management and Managed Service Assurance at Du in Dubai, United Arab Emirates, with a decade of experience in the telecommunications industry. He holds a Bachelor of Arts degree from the University of Kashmir and has developed strong skills in Customer Relationship Management and IT Service Management.
Work at du
Currently, Itsm Mudasir Ahmed holds the position of Specialist Service Management Managed Service Assurance at du. He has been with the company since 2014, accumulating ten years of experience in this role. His responsibilities include overseeing service management and assurance processes, ensuring that service delivery meets organizational standards and customer expectations. His tenure at du reflects a commitment to enhancing telecommunications services in Dubai, United Arab Emirates.
Education and Expertise
Itsm Mudasir Ahmed studied at the University of Kashmir, where he earned a Bachelor of Arts degree in Education from 2012 to 2013. This educational background has contributed to his extensive knowledge and skills in the telecommunications sector. He possesses strong competencies in Customer Relationship Management (CRM) and IT Service Management, which are essential for his role in service management.
Background
With a robust background in program and project management, Itsm Mudasir Ahmed has developed significant expertise in service management. His experience in the telecommunications industry has allowed him to focus on service assurance, where he applies his knowledge to improve service delivery and customer satisfaction. His leadership capabilities further enhance his effectiveness in managing teams and driving business development initiatives.
Achievements
Throughout his career, Itsm Mudasir Ahmed has demonstrated strong leadership and business development capabilities. His extensive experience in service management and assurance has positioned him as a knowledgeable professional in the telecommunications field. While specific achievements are not detailed, his ongoing role at du indicates a sustained commitment to excellence in service delivery.