Jessica Mendoza
About Jessica Mendoza
Jessica Mendoza serves as the Senior Manager of Performance and Problem Management at du, where she has worked since 2014. With a career at du spanning over a decade, she has held various managerial roles in network operations, performance reporting, and technology services.
Work at du
Jessica Mendoza has been employed at du since 2006, holding various managerial positions. She currently serves as the Senior Manager of Performance and Problem Management, a role she has held since 2014. Prior to this, she worked as the Manager of Network Operations Center from 2011 to 2014, overseeing operational efficiency. From 2009 to 2010, she was the Manager of Performance Reporting and Analysis, focusing on operational management support and quality management. Additionally, she served as the Manager of Technology Service Desk from 2006 to 2009, where she managed technology-related inquiries and support.
Education and Expertise
The educational background of Jessica Mendoza is not specified in the provided information. However, her extensive experience in performance management, network operations, and technology service management indicates a strong foundation in technical and managerial skills. Her expertise encompasses performance reporting, operational analysis, and problem management, which are critical in her current role at du.
Background
Before joining du, Jessica Mendoza worked at Tecom Investments as a Senior Engineering Technician from 2005 to 2006. This role contributed to her technical skills and understanding of engineering principles, which she later applied in her various managerial positions at du. Her career trajectory reflects a steady progression in responsibilities and expertise within the telecommunications sector.
Achievements
While specific achievements are not detailed in the provided information, Jessica Mendoza's long tenure at du and her advancement to Senior Manager of Performance and Problem Management suggest a significant level of professional accomplishment. Her roles have involved critical functions in network operations and performance management, indicating her contributions to the efficiency and effectiveness of the organization.