Jitender Sharma
About Jitender Sharma
Jitender Sharma is a Manager of Service Fulfillment and Orchestration Design & Delivery at du in Dubai, UAE, with over 15 years of experience in the telecommunications sector. He has held various roles across multiple companies, specializing in OSS/BSS solutions and has an MBA in International Business.
Work at du
Jitender Sharma has been employed at du since 2021, currently holding the position of Manager Service Fulfillment and Orchestration Design & Delivery. In this role, he is responsible for overseeing the design and delivery of service fulfillment processes. Prior to this position, he worked at du as Manager IT Operations and Solution Architect from 2018 to 2021. His tenure at du spans a total of three years, during which he has contributed to various projects aimed at enhancing operational efficiency.
Education and Expertise
Jitender Sharma holds an MBA in General Program in Business Management from the Indian Institute of Management, Calcutta, which he completed from 2019 to 2020. He also earned a Master of Computer Applications (MCA) from MDU between 1999 and 2002. Additionally, he has a Bachelor's degree from Shivaji College, University of Delhi, obtained from 1995 to 1998. His educational background supports his extensive expertise in OSS/BSS solutions, particularly in the telecommunications sector.
Background
Jitender Sharma has a diverse professional background in the telecommunications industry, having worked in various roles since 2004. He began his career as a Senior System Engineer at Houston Technologies Limited and later held positions at notable companies such as IBM, Ericsson, and Nokia. His experience includes significant roles in system architecture and operations, particularly in the implementation of OSS/BSS solutions for major telecom operators in the UAE and India.
Achievements
Throughout his career, Jitender Sharma has demonstrated a strong capability in developing functional specifications based on OSS/BSS customer processes. He has conducted intensive training programs on Metasolv ASAP, showcasing his expertise in this OSS product. His hands-on technical knowledge extends to implementing and developing various OSS products, including OSSRC, ENIQ, Cramer Sync Engine, and NetCracker Inventory Management. His contributions have significantly impacted the operational capabilities of telecom operators.