Jumshaid Khalid
About Jumshaid Khalid
Jumshaid Khalid is a Manager Recoveries and Paralegal with over 16 years of experience at Du in Dubai, United Arab Emirates. He has a strong background in managing financial operations and recoveries across various sectors, including banking and telecommunications.
Work at du
Jumshaid Khalid has been serving as the Manager Recoveries and Paralegal at du since 2008. In this role, he has focused on managing recoveries and paralegal operations, contributing to the financial and operational goals of the organization. His tenure at du spans 16 years, during which he has developed procedures and defined key performance indicators (KPIs) to enhance service standards. Khalid's expertise encompasses diverse portfolios, including Consumer, Enterprise, and Broadcasting sectors, which has allowed him to implement effective strategies for risk mitigation and recovery maximization.
Education and Expertise
Jumshaid Khalid holds a Bachelor of Science degree from the University of the Punjab, where he studied Mathematics, Statistics, and Physics from 1997 to 1999. He furthered his education by obtaining a Master of Business Administration from the Institute of Business Administration, completing his studies from 2002 to 2004. His academic background provides a strong foundation for his extensive experience in managing recoveries and paralegal operations across various sectors, particularly in financial institutions and the telecom industry.
Background
Before joining du, Jumshaid Khalid accumulated significant experience in the financial sector. He worked at the Royal Bank of Scotland as a Team Leader in Collections from 2005 to 2007. Prior to that, he served as a Supervisor for Credit Card Collections at Standard Chartered Bank from 2002 to 2005. His early career included a role as a Sales Consultant at Efu Life Assurance Ltd. in 2002 and as Manager Collections and Recovery at United Bank Limited in 2008. This diverse background has equipped him with the skills necessary for effective team management and operational leadership.
Achievements
Throughout his career, Jumshaid Khalid has successfully implemented strategies aimed at mitigating risks and maximizing recoveries for various financial products, including Credit Cards and Personal/Auto loans. His focus on maintaining high customer experience standards while achieving financial objectives has been a hallmark of his professional journey. Khalid's ability to develop procedures and define KPIs has contributed to business excellence in both the financial and telecom sectors, showcasing his commitment to delivering results.