Junaid Shaikh
About Junaid Shaikh
Junaid Shaikh is a Customer Service Representative with a background in Business Administration. He has accumulated diverse work experience across various roles in customer service and management since 2013.
Work at du
Junaid Shaikh has been employed at du as a Customer Service Representative since 2019. In this role, he engages with customers to address inquiries, resolve issues, and provide support related to the company's telecommunications services. His experience in customer service contributes to enhancing customer satisfaction and loyalty.
Education and Expertise
Junaid Shaikh completed his education in Business Administration and Management at St. Patrick's College in London, earning a Bachelor of Business Administration (BBA) from 2013 to 2015. Prior to this, he attended Divine Child School in Mehsana, where he achieved his Higher Secondary Certificate (H.S.C) in Commerce from 2009 to 2012. His educational background provides him with a solid foundation in business principles and customer service.
Background
Junaid Shaikh has a diverse professional background that spans several roles in customer service and operations. He began his career as a Store Manager at ROYSTON GARDEN UK LIMITED in Bristol, UK, where he worked for seven months in 2013-2014. He then transitioned to NeoNiche Integrated Solutions Pvt. Ltd. as an Executive - Response from 2014 to 2016, before moving to EVENT FACTORY as an Operations Executive from 2017 to 2019 in Mumbai, India.
Previous Work Experience
Before joining du, Junaid Shaikh gained valuable experience in various positions. He worked as a Store Manager at ROYSTON GARDEN UK LIMITED for seven months and then served as an Executive - Response at NeoNiche Integrated Solutions Pvt. Ltd. for two years. Following that, he held the position of Operations Executive at EVENT FACTORY for two years. This range of roles has equipped him with skills in customer interaction and operational management.