Kareem Shaheen
About Kareem Shaheen
Kareem Shaheen is a CSM Planning and Support Analyst Operations at Du, where he has worked since 2013. He holds a Bachelor of Commerce from Cairo University and has previous experience in customer service and Islamic finance.
Work at du
Kareem Shaheen has been employed at du since 2013, currently holding the position of CSM Planning and Support - Analyst Operations. In this role, he has accumulated over 11 years of experience in operations within the telecommunications sector in Dubai, United Arab Emirates. Prior to his current position, he served as a Senior Customer Service Representative at du from 2013 to 2015, where he contributed to customer service initiatives and operational support.
Education and Expertise
Kareem Shaheen earned a Bachelor of Commerce degree from Cairo University, completing his studies from 2003 to 2007. This educational background has equipped him with foundational knowledge in commerce, which supports his analytical and operational roles in the telecommunications industry.
Background
Before joining du, Kareem Shaheen worked at Abu Dhabi Islamic Bank as a Senior Islamic Finance Executive from 2012 to 2013. His experience in the banking sector provided him with insights into financial services, which he has leveraged in his subsequent roles in customer service and operations.
Career Progression
Kareem Shaheen's career has progressed from a Senior Islamic Finance Executive at Abu Dhabi Islamic Bank to a Senior Customer Service Representative at du, and now to his current role as CSM Planning and Support - Analyst Operations. This trajectory reflects his growth in operational and customer service functions within the UAE's dynamic job market.