Kiran Latif
About Kiran Latif
Kiran Latif is a Customer Service Specialist with a background in customer support roles at du and DMCC. She studied at the University of the Punjab, where she earned her bachelor's degree in 2004.
Work at du
Kiran Latif has been employed at du since 2015, serving as a Customer Service Specialist. In this role, Kiran is responsible for addressing customer inquiries, resolving issues, and providing support to enhance customer satisfaction. Kiran's tenure at du spans over nine years, reflecting a commitment to delivering quality service in the telecommunications sector.
Current Role at DMCC
In addition to the position at du, Kiran Latif has worked as a Contact Center Specialist at DMCC (Dubai Multi Commodities Centre) since 2020. This role involves managing customer interactions, facilitating communication, and ensuring efficient service delivery within the contact center environment. Kiran has accumulated four years of experience in this capacity.
Education and Expertise
Kiran Latif studied at the University of the Punjab, where a bachelor's degree was achieved from 2003 to 2004. This educational background provides a foundation for Kiran's expertise in customer service and communication, which is applied in both current roles.
Professional Background
Kiran Latif has developed a robust professional background in customer service roles, with significant experience at both du and DMCC. The combination of these positions showcases Kiran's ability to handle diverse customer needs and contribute to service excellence in different organizational settings.