Lubna Afzal
About Lubna Afzal
Lubna Afzal serves as the Enterprise Lead Management Executive at du, where she has worked since 2014. She has a background in customer service, having previously held positions as an outbound call center agent at the same company.
Work at du
Lubna Afzal has been employed at du since 2014, serving as an Enterprise Lead Management Executive for a decade. In this role, she is responsible for overseeing enterprise lead management processes and strategies. Prior to her current position, she worked at du as an outbound call center agent for a total of one year, from 2011 to 2012. Her experience in the call center environment provided her with foundational skills in customer engagement and communication.
Education and Expertise
Lubna Afzal completed her education at Pakistan Islamia Higher Secondary School in Sharjah. This educational background has contributed to her professional development and understanding of the telecommunications sector. Her expertise in lead management and customer service is supported by her extensive experience within du.
Background
Lubna Afzal began her career at du in 2011 as an outbound call center agent, where she worked for a month before transitioning to a longer-term role in the same capacity for one year. This initial experience laid the groundwork for her advancement within the company, ultimately leading to her current position as an Enterprise Lead Management Executive.
Career Progression
Lubna Afzal's career at du reflects a clear progression from her initial role as an outbound call center agent to her current position as an Enterprise Lead Management Executive. Her tenure at the company spans over a decade, showcasing her commitment and growth within the organization.