Mafraz Muzammil
About Mafraz Muzammil
Mafraz Muzammil is a Dealer Support Executive with a background in enterprise contact management. He studied at Zahira College and D.S. Senanayake College in Colombo, and has professional experience at Dialog Axiata PLC and du.
Work at du
Mafraz Muzammil has been employed at du since 2019, serving as a Dealer Support Executive. In this role, he is responsible for providing support to dealers and ensuring smooth operations within the dealer network. His experience in this position spans over five years, contributing to the efficiency and effectiveness of dealer management processes.
Previous Experience at Dialog Axiata PLC
Prior to his current role, Mafraz Muzammil worked at Dialog Axiata PLC as an Enterprise Contact Management Executive from 2005 to 2008. During his three years in this position, he focused on managing enterprise-level customer interactions and enhancing service delivery. This experience provided him with valuable insights into customer relationship management.
Education Background
Mafraz Muzammil completed his education at two institutions. He studied at D.S. Senanayake College in Colombo 7 from 2000 to 2002. Concurrently, he also attended Zahira College for the same duration. His educational background laid the foundation for his career in customer support and management.