Mandy Cruz
About Mandy Cruz
Mandy Cruz serves as the Retail Sales Supervisor and Store In-Charge at Du in Dubai, where she has worked since 2012. She holds a Bachelor's degree in Computer Science from Holy Angel University and has extensive experience in retail management and customer service.
Work at du
Mandy Cruz has been employed at Du since 2012, serving as Retail Sales Supervisor Cum Store In-charge for 12 years in Dubai, United Arab Emirates. In this role, she oversees daily operations within the retail environment, ensuring effective management of staff and resources. Her responsibilities include supervising staff, distributing tasks, and assisting with system issues or product clarifications. She also monitors daily stock levels to maintain balance for the store's opening and closing.
Previous Experience in Retail Sales
Before her current position at Du, Mandy Cruz worked as a Retail Sales Executive Cum Customer Service at Du from 2009 to 2011 for two years. Additionally, she gained experience as a Sales Representative Cum Merchandiser at V.v. & Sons LLC from 2006 to 2009 for three years. These roles contributed to her expertise in retail operations and customer service.
Education and Expertise
Mandy Cruz holds a Bachelor of Science degree in Computer Science from Holy Angel University, where she studied from 2000 to 2004. This educational background provides her with a strong foundation in technology, which complements her retail management skills. Her academic achievements have supported her career in the retail sector.
Responsibilities and Skills
In her role as Retail Sales Supervisor Cum Store In-charge, Mandy Cruz is responsible for ensuring proper documentation of cash payments, credit card transactions, and returned items. She handles customer complaints and problems, focusing on achieving customer satisfaction. Her ability to monitor stock levels and manage staff effectively contributes to the overall success of the retail operation.