Mansoor Adenwala
About Mansoor Adenwala
Mansoor Adenwala is a manager specializing in process and project management at du, where he has worked since 2014. He has over a decade of experience in various roles, including senior ITIL consultant and managing advisor, and holds a master's degree from Bahria University.
Current Role at du
Mansoor Adenwala currently holds the position of Manager in Process and Project Management at du. He has been in this role since 2014, contributing to the company's operational efficiency and project execution for a decade. His responsibilities include overseeing process improvements and managing various projects within the organization.
Previous Experience at du
Before his current role, Mansoor Adenwala worked at du as a Specialist in Customer Operations Processes from 2012 to 2014. In this position, he focused on enhancing customer service operations and streamlining processes to improve overall customer satisfaction.
Experience at Arowana Consulting
Mansoor Adenwala served as a Senior ITIL Consultant at Arowana Consulting from 2010 to 2012. During his two years there, he applied ITIL frameworks to improve IT service management practices, contributing to better service delivery and operational efficiency.
Background at Business Beam Limited
Prior to his roles at du and Arowana Consulting, Mansoor Adenwala was the Managing Advisor and Business Head North at Business Beam Limited from 2005 to 2010. In this capacity, he was responsible for strategic planning and business development in the northern region.
Education and Expertise
Mansoor Adenwala completed his Master of Science at Bahria University from 2004 to 2006, following his Bachelor's degree from the same institution, which he obtained from 2000 to 2004. His educational background provides a strong foundation for his expertise in project and process management.