Marsookh Areekkadan
About Marsookh Areekkadan
Marsookh Areekkadan is an OSS Specialist Engineer with over a decade of experience in network management and customer support. He currently works at Du in Dubai and has previously held positions at Sasken Network Engineering Ltd and Nokia, showcasing his expertise in telecommunications and problem-solving.
Work at du
Marsookh Areekkadan has been employed at Du as an OSS Specialist Engineer since 2018. In this role, he provides onsite support for customer OSS installation and upgrades, ensuring seamless integration and functionality. He leads the OSS care team for global customer operations, demonstrating his leadership and team management skills. Additionally, he handles customer trouble tickets, showcasing his problem-solving abilities and expertise in customer service.
Previous Experience at Sasken Network Engineering Ltd
Before joining Du, Marsookh Areekkadan worked at Sasken Network Engineering Ltd as a Telecommunications Engineer from 2008 to 2012. During his four years in Bangalore, Karnataka, India, he gained valuable experience in the telecommunications field, contributing to various projects and enhancing his technical skills.
Current Role at Nokia
Marsookh Areekkadan has been working at Nokia as an OSS Specialist Engineer since 2012. His tenure at Nokia spans over 12 years, during which he has developed extensive knowledge and expertise in network management solutions. He is certified as a Nokia OSS NetAct Engineer, indicating his specialized skills in Nokia's network management tools.
Education and Expertise
Marsookh Areekkadan earned his Bachelor of Technology degree in Electronics and Communications from Cochin University of Science & Technology in Kochi. He completed his studies from 2004 to 2008, laying a strong foundation for his career in telecommunications and network management.
Technical Skills and Tools
Marsookh Areekkadan has extensive experience in the administration of Nokia Traffica, a tool used for network performance monitoring. His technical skills include troubleshooting and problem resolution, which he applies in his current roles to ensure optimal network performance and customer satisfaction.