Mcitp Mojtaba Mnaalsid Ccvp
About Mcitp Mojtaba Mnaalsid Ccvp
Mojtaba Mnaalsid is an IT Service Desk Analyst with over ten years of experience in the telecom and network sectors, currently employed at Du in Dubai. He holds a Bachelor's degree in Telecommunications Engineering and possesses multiple IT certifications, including ITIL®, CCNA, MCITP, and CCVP.
Work at du
Currently, the individual serves as an IT Service Desk Analyst at du, a telecommunications company based in Dubai, United Arab Emirates. This role has been held since 2014, amounting to ten years of service. Responsibilities typically include providing technical support, troubleshooting issues, and ensuring efficient service delivery to clients.
Education and Expertise
The individual studied at Computer Man College, where they focused on Telecommunications Engineering. This academic journey spanned five years, from 2003 to 2008, culminating in a Bachelor's degree. This educational background supports their expertise in the telecom and network sectors.
Background
The individual possesses diverse international work experience, having worked in the United Arab Emirates, Kuwait, and China. This varied background contributes to a comprehensive understanding of different telecommunications environments and practices.
Certifications and Skills
The individual holds several professional certifications, including ITIL®, CCNA, MCITP, and CCVP. These certifications reflect a commitment to professional development and a solid foundation in IT service management and network technologies.
Previous Work Experience
Prior to their current role at du, the individual worked at Zain as Customer Care in Al Kuwait from 2010 to 2011. They also served as a Network Optimization Engineer at Huawei Technologies in Shenzhen, Guangdong, China, from 2009 to 2012. These positions contributed to their over four years of experience in the telecom and network sectors.