Michael Sakr
About Michael Sakr
Michael Sakr is a Program Manager for Digitization at du in Dubai, United Arab Emirates, where he has worked since 2019. He has over 15 years of experience in telecom project and program management, with a focus on digitization and operational efficiency.
Work at du
Michael Sakr has held multiple roles at du, a telecommunications company in the UAE. He began his tenure as a Customer Experience Specialist from 2012 to 2013. He then transitioned to an Operation Business Analyst role from 2006 to 2012, followed by a position as Mobile Experience Manager from 2013 to 2014. Since 2019, he has been serving as Program Manager Digitization, where he focuses on digitization initiatives and operational efficiency. Additionally, he has worked as a Product Launch Manager at du since 2014, contributing to the development and launch of various products.
Education and Expertise
Michael Sakr holds a Bachelor of Science degree from the Lebanese American University (LAU), where he studied from 1999 to 2004. He also completed a program in Project Management Tools & Techniques at the Specialised Management Group in 2011. His educational background includes studies in Office 2003 and Web Designing at Gulf International in 2006. With over 15 years of experience in telecom project and program management, he specializes in digitization and operational efficiency.
Background
Michael Sakr began his career in the telecommunications sector at OSN, where he worked as a Customer Management Adviser from 2004 to 2006. Following this, he joined du, where he has held various positions over the years. His experience spans roles that emphasize customer experience, operations analysis, and product management. He has developed a strong foundation in program management methodologies and operational strategies within the telecommunications industry.
Achievements
In his current role as Program Manager Digitization at du, Michael Sakr is responsible for defining and executing program and project planning, including the development of business cases and change management plans. He promotes a centralized program and project management methodology within the Operations organization, aiming to enhance efficiency across various initiatives. His extensive experience in telecom project management has contributed to the successful implementation of digitization strategies at du.