Mohamed Abd El Fattah Soliman
About Mohamed Abd El Fattah Soliman
Mohamed Abd El Fattah Soliman is a Retail Sales Executive at du in Dubai, United Arab Emirates, with over eight years of experience in the retail sector. He previously worked in various roles, including Junior Recruiter at Teleperformance Egypt and Customer Service Representative at ETISAL International Group.
Work at du
Currently, Mohamed Abd El Fattah Soliman serves as a Retail Sales Executive at du, a telecommunications company based in Dubai, United Arab Emirates. He has held this position since 2016, accumulating over eight years of experience in the retail sales sector. In this role, he acts as a bridge between du and its current and future markets, demonstrating products to consumers. He is also involved in discussing special promotions and assisting management with forthcoming products, contributing to the company's sales strategies and customer engagement efforts.
Previous Experience at Teleperformance Egypt
Prior to his current role at du, Mohamed Abd El Fattah Soliman worked at Teleperformance Egypt in various capacities. He began as a Junior Recruiter for Offshore Accounts from 2014 to 2015, where he gained valuable experience in recruitment processes. He later served as a Senior Travel Consultant for Expedia Canada's Account from 2013 to 2014. His time at Teleperformance provided him with insights into customer service and recruitment, which he has applied in his subsequent roles.
Background in Customer Service
Mohamed Abd El Fattah Soliman has a solid background in customer service, having worked at ETISAL International Group as a Customer Service Representative for the Mobily KSA project from 2012 to 2013. This experience allowed him to develop skills in handling customer inquiries and resolving issues effectively, which are essential in his current role in retail sales.
Education and Expertise
Mohamed Abd El Fattah Soliman holds a Bachelor's degree in International Law and Legal Studies from Mansoura University in Egypt. He studied at the Faculty of Law (English Department) from 2003 to 2010. His educational background has equipped him with critical thinking and analytical skills, which he applies in his professional roles, particularly in identifying and resolving problematic situations in the retail sales sector.