Mohamed Belal
About Mohamed Belal
Mohamed Belal is a Retail Sales Executive with expertise in aligning customer needs with products and services, emphasizing upselling and cross-selling. He holds a Bachelor of Arts and Education from Damanhour University and has experience in customer service and sales roles at Orange Egypt and du.
Work at du
Currently, Mohamed Belal serves as a Retail Sales Executive at du, a prominent telecommunications provider in Dubai, United Arab Emirates. He has been in this role since 2023. In his position, he focuses on understanding customer needs and aligning them with the company’s product and service offerings. His responsibilities include identifying upselling and cross-selling opportunities to enhance customer satisfaction and drive sales performance.
Previous Experience at Orange Egypt
Before joining du, Mohamed Belal worked at Orange Egypt as a Customer Service and Sales Executive from 2018 to 2022. During his four years in this role, he developed skills in customer interaction and sales strategies while based in Alexandria, Egypt. His experience at Orange Egypt contributed to his understanding of customer service dynamics and sales processes in the telecommunications sector.
Education and Expertise
Mohamed Belal earned a Bachelor of Arts and Education from Damanhour University, where he studied from 2012 to 2016. His educational background has equipped him with a solid foundation in communication and interpersonal skills, which are essential in his current role. He possesses expertise in matching customer needs with appropriate products and services, emphasizing upselling and cross-selling techniques.
Skills and Competencies
Mohamed Belal has developed strong communication and personal skills, including presentation, teamwork, time management, and flexibility. He demonstrates a fast learning ability and self-awareness, which contribute to his effectiveness in independent work and creativity. Additionally, he is proficient in various operating systems and the Microsoft Office suite, including Word, Excel, and PowerPoint, which he has utilized from 2007 to 2017.