Mohamed Esmat
About Mohamed Esmat
Mohamed Esmat serves as a Customer Relations Assistant at du and has extensive experience in customer support roles. He holds a bachelor's degree from New Cairo Academy and has worked in various capacities at du and noon since 2009.
Work at du
Mohamed Esmat has been employed at du since 2009. He has held multiple roles within the company, including Customer Relations Assistant and CSR Contact Center representative. His tenure at du spans over 15 years, during which he has contributed to customer service operations in Dubai, United Arab Emirates. His experience in these roles has involved direct interaction with customers, addressing inquiries, and providing support to enhance customer satisfaction.
Current Role at noon
In addition to his position at du, Mohamed Esmat has been working at noon since 2017. He serves as Executive Sellers Support, a role that involves assisting sellers on the platform. His responsibilities likely include providing guidance and support to ensure a smooth selling experience, contributing to the overall efficiency of the platform.
Education and Expertise
Mohamed Esmat completed his bachelor's degree at New Cairo Academy from 2001 to 2005. This educational background has provided him with foundational knowledge and skills that support his roles in customer relations and support. His academic experience is complemented by extensive practical experience in customer service environments.
Professional Background
Mohamed Esmat's professional background is centered around customer service and support roles. He has accumulated significant experience over the years, particularly in the telecommunications sector with du. His long-standing commitment to customer relations has equipped him with the skills necessary to effectively manage customer interactions and support seller operations at noon.